Camalig Bank Mobile offers a range of convenient transactions and services to meet your banking needs:
• Account Balance Inquiry: You can check the balance of your Current, Savings, Time Deposit, and Loan accounts directly from your mobile device.
• Fund Transfers: You can transfer funds between your accounts, to another person's Camalig Bank account, or to accounts in other local banks.
• Transaction History: View your transaction history to track past transactions and monitor your account activity.
• Bills Payment: You can conveniently pay bills for utilities, credit cards, and other services directly through the Camalig Bank Mobile.
• Mobile Load Purchase: Purchase mobile prepaid load for Globe, Smart, and other telecommunications providers without hassle.
• PIN Management: Change your PIN or deactivate your device for added security and control over your account access.
• Security Controls: Set up additional security controls to enhance the protection of your account, such as biometric authentication or transaction notifications.
We are committed to improving our services and introducing new features to enhance your banking experience. Follow the Camalig Bank website or email to stay updated on any developments.
If you have any questions about specific transactions or need assistance using the app, our customer support team is available to help. Simply email us at customer-support@camaligbank.com.ph for personalized assistance and guidance.

Transferring funds using Camalig Bank Mobile is quick and convenient. Follow these simple steps to initiate a fund transfer:
• Open the App: Launch the Camalig Bank Mobile and log in using your credentials.
• Navigate to Fund Transfer: Once logged in, locate the "Transfer" option within the home screen. This feature is typically found under the "Action" section.
• Select Transfer Type: Choose the type of transfer you wish to make. Options may include transferring funds between your accounts to another person's Camalig Bank account or other local banks via InstaPay.
• Enter Transfer Details: Enter the details for the transfer, such as the recipient's account number, the amount to be transferred, and any additional information required for the specific type of transfer.
• Review and Confirm: Double-check the transfer details. Once you are satisfied, confirm the transfer to initiate the transaction.
• Authenticate Transaction: Depending on your account's security settings, you may need to authenticate the transaction using a PIN or through biometric verification.
• Receive Confirmation: After confirming the transfer, you will receive a confirmation message or notification indicating that the transaction has been successfully initiated.

Please note that fees may apply depending on the type of fund transfer you initiate. Transfers within Camalig Bank, such as transfers to your account and other Camalig Bank accounts, are typically free of charge. However, it is essential to remember that transfers to other local banks may incur fees.

When transferring funds, the limits can vary depending on the type of transfer you are initiating. Within Camalig Bank, transfers between your accounts and to other Camalig Bank accounts are unrestricted; no limits are imposed on these transactions. However, when transferring funds to accounts in other local banks via InstaPay, certain limitations exist. Each transaction is subject to a limit of 50,000 pesos. Additionally, there is a daily limit of 100,000 pesos for such transfers. These limits are in place to ensure the transfer process's security and integrity while complying with regulatory requirements..

The processing time for fund transfers varies depending on several factors, including the destination bank, the chosen transfer method, and any intermediary processing durations. Typically, transfers within Camalig Bank are processed instantly. However, the processing time for transfers to other local banks may vary depending on the recipient bank's processing procedures and any intermediary banks involved in the transaction.

If you are experiencing an error during a fund transfer, it is likely due to an issue with the account number format or input. Here are some common reasons for mistakes and how to address them:
• Review Account Number Format: Make sure to enter the account number in the correct format, without any special characters, missing digits, or incorrect spacing in order to avoid errors.
• Avoid Copy and Paste: Many errors occur when users attempt to copy and paste account numbers or other variables into the text field. While convenient, copy-and-paste features can sometimes introduce formatting issues or include hidden characters. It is advisable to enter the account number manually to minimize errors.
• Double-Check Details: Double-check all transfer details, including recipient account number, amount, and additional information. Minor typos or discrepancies can cause failed transactions.
• Verify Security Measures: Some errors may occur due to security measures such as transaction limits, account verification requirements, or authentication processes. Ensure that you have met all security requirements and follow the app's prompts or instructions.
• Contact Customer Support: If you encounter any issues despite following security protocols, please contact Camalig Bank's customer support at customer-support@camaligbank.com.ph for assistance. They can guide you through the process and help you complete the fund transfer successfully.
.

Below are the steps you need to follow:
Paying bills through Camalig Bank Mobile is convenient and hassle-free. Here is how you can do it: • Open the App: Launch the Camalig Bank Mobile and log in using your credentials.
• Navigate to Bills Payment: Locate the "Bills Payment" option within the home screen. This feature is typically found under the "Action" section.
• Select Biller: From the list of available options, select the biller or service provider you wish to pay. This may include utilities, credit cards, telecommunications, insurance, etc.
• Enter Bill Details: Enter the necessary details for the bill payment, such as the account number, billing amount, and any additional information the biller requires.
• Review and Confirm: Double-check the bill details. Once you are satisfied, confirm the bill payment to initiate the transaction.
• Authenticate Transaction: You must authenticate the transaction using your 6-digit PIN or biometric verification.
• Receive Confirmation: After confirming the bill payment, you will receive a confirmation message through email notification indicating that the transaction has been successfully initiated.

Fees may apply depending on the biller or service provider. Some bill payments may be free of charge, while others may incur nominal fees.

The time it takes to process a payment may vary depending on the biller or service provider, payment method, and any intermediary processing times. Usually, bill payments through Camalig Bank Mobile are processed within a few hours or by the next business day. However, it is recommended to review the specific details provided during the payment process for estimated processing times.

Purchasing mobile load through Camalig Bank Mobile is quick and straightforward. Follow these steps to buy load for your mobile device:
• Open the App: Launch the Camalig Bank Mobile and log in using your credentials.
• Navigate to Buy Load: Locate the "Buy Load" option within the home screen. This feature is typically found under the "Action" section.
• Select Mobile Network: Choose the mobile network for which you wish to purchase the load (e.g., Globe, Smart, TNT, Sun Cellular, etc.).
• Enter Mobile Number: This is the mobile number to which the load will be credited.
• Enter Load Amount: Select from predefined load denominations or promos.
• Confirm Purchase: Double-check the load details, including the selected mobile network and amount. Once you are satisfied, confirm the load purchase to initiate the transaction.
• Authenticate Transaction: You must authenticate the transaction using your 6-digit PIN or biometric verification.
• Receive Confirmation: After confirming the load purchase, you will receive a confirmation message or notification indicating the transaction has been successfully initiated.

If you need to update your account information, you can do so by visiting a Camalig Bank branch in person. There, you can make the necessary changes such as updating your contact details, address or personal information. Remember to bring along a valid ID for verification purposes.

No, buying mobile load using Camalig Bank Mobile is completely free of charge. You can conveniently purchase mobile load for your phone without additional fees. Enjoy the convenience of topping up your mobile hassle-free with Camalig Bank Mobile.

Camalig Bank Mobile's transaction history feature provides you with a comprehensive record of all your banking activities. This includes important details such as the date, time, type of transaction, transaction amount, and transaction status. You can easily keep track of your deposits, withdrawals, fund transfers, bill payments, and other banking transactions right from your mobile device.

You can access your transaction history on Camalig Bank Mobile for a specified period, amount, operation type, and category, and also for extended periods.

Currently, it is not yet possible to open an account using Camalig Bank Mobile. We suggest visiting a nearby branch and applying for a new account instead.